We were told that 'all suites are 'smoking optional.' And that was that. We asked again to be put into a NON-SMOKING suite, not a 'smoking optional' room (since that just means it's a smoking room, obviously). (Yes, that is actually what the staff said!) This time we were told that the suite wasn't 'technically' a non-smoking room, but rather a SMOKING OPTIONAL room. So we went downstairs to ask the front desk to move us to an actual non-smoking room. However, when we entered our suite, we saw at least four ash trays with matchbooks in various places around the room, and the room had a subtle stink.
When we arrived, the front desk staff also initially confirmed that it was a NON-SMOKING room. We specifically booked a NON-SMOKING room (which shows as such on our confirmation, and still shows that description on South Point's actual website).
We booked a Specialty One-Bedroom Suite on the 25th floor, the largest and most premium room available at the South Point Hotel and Casino.
